Thirstie Return Policy
By purchasing any products through our website located at www.thirstie.com, our mobile
application, or through one of our channel partner sites or services (collectively hereinafter the
“Site”), you signify that you have read, understand and agree to the following return policy.
GENERALLY, WE DO NOT ACCEPT ANY RETURNS OR EXCHANGES, AND DO NOT
PROVIDE ANY REFUNDS.
We may consider returns or exchanges on a case by case basis if your product has been
damaged during delivery through no fault of your own. If you would like us to consider a
possible return or exchange, please contact us at firstname.lastname@example.org. Our customer service
team will provide you with the contact information merchant from which your product was
delivered and allow you to communicate directly with the merchant. You must send a valid
picture of the damaged product to the merchant and follow any additional instructions or
requests from the merchant. If a return or exchange is granted, the merchant will refund a return
or offer a product in exchange for the damaged product. Thirstie’s customer support team will
offer assistance in assistant you with your communications with the merchant if requested.
THIRSTIE DOES NOT GUARANTEE THAT A MERCHANT WILL AGREE TO ACCEPT A
RETURN OR EXCHANGE.